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Problem Submission Form

Submit a problem to the ITS Helpdesk.

For urgent problems, call the Helpdesk at 815-753-8100.

* indicates a required field. Non-NIU users should enter "none" as necessary.

User Information

LogonID:*

Name:*

Telephone Number:*

E-Mail Address:*

Preferred Contact Method:

Contact via e-mailContact via telephone

University Classification:* Student Faculty Staff Retiree Other

Department:*

University Location:

Building: Adams Hall Altgeld Hall Anderson Hall Art Annex Art Studios Barsema Hall Broadcast Center Campus Life Center for Black Studies Center for the Study of Family Violence and Sexual Assault Child Care Center Cole Hall Convocation Center Davis Hall Diversity Resources Dorland Building Douglas Hall DuSable Hall East Heating Plant Engineering Building Evans Field House Faraday Hall Faraday West Founders Memorial Library Gabel Hall Gilbert Hall Graham Hall Grant Towers North Grant Towers South Greek House Greenhouse Grounds Health Service Center Holmes Student Center Human Resources Department / Printing Services Huskie Stadium Illinois ASBO / Public Administration Jacobs House Kishwaukee Hall Labs for Wellness Latino Center Leland National Bank Lincoln Hall Lowden Hall McMurry Hall Monat Building Montgomery Hall Music Building Neptune Central Neptune East Neptune North Neptune West Nursing School Oderkirk House Parking Parking Deck Physical Plant Pottenger House Psychology - Computer Science Reavis Hall Recreation Center Software Implementation Center Speech & Hearing Clinic Stevens Building Stevenson Towers North Stevenson Towers South Still Gym Still Hall Swen Parson Hall Telephone & Security Building Television Center University Apartments University City University Press Visual Arts Building Watson Hall Wellness/Literacy Building West Heating Plant Williston Hall Wirtz Hall Women's Resources Zeke Giorgi Law Clinic Zulauf Hall

Room:

Problem Information

Problem Description:*
(Please include error messages if any are received.)

Problem Environment:*
(Relevant information regarding the system experiencing the problem. For example, operating system [Windows XP], Network connection type [Residence Hall DSL], hardware [Linksys WPCV11 wireless adapter card] or software [Internet Explorer 6.0], web address [webmail.students.niu.edu], recent system changes [installed new service pack], etc.)

Response Priority:

Normal - 2 Business daysImportant - 1 Business day

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